Refund policy
NO REFUNDS FOR DISSATISFACTION OF ART OR STYLE
Due to the subjective experience of art, no refunds will be provided for dissatisfaction with the artwork or style. Please review all the previews and details carefully before purchasing.
SUBSCRIPTIONS ARE NON-REFUNDABLE
You may cancel a subscription at any time, but the cost of the subscription is non-refundable regardless of the time left on the subscription.
REFUNDS FOR DOWNLOADS
If you experience any technical issues—such as corrupted files, incomplete downloads, or errors on the website that prevent access to your purchase—I’m happy to make it right.
Reach out with the form below within 7 days of your order with a description of the issue, and I’ll either replace the file or issue a full refund.
I cannot refund for usage issues of downloads, such as not knowing how to print from your download, set it as your phone wallpaper, etc.
REFUNDS FOR PRINTS
Again, I cannot refund for being dissatisfied by the artwork, but I can refund or replace prints that may have printing errors. I do my best to quality control every order, but errors happen or slip through even the hardest scrutiny.
If this happens, reach out with the form below within 7 days of receiving your order with a description of the issue, and as with downloads, I’ll either replace the print or issue a refund.
Even if the prints are perfect and everything is great, your prints may get lost in shipping. I do not offer refunds for prints lost in shipping. I will work with you to resend replacements, but there are no refunds. Always check your shipping address to make sure that your items arrive where you want to pick them up.
If you receive prints damaged in shipping, please, it is very very important to save the shipping materials. If you are present at delivery, make sure to have the delivery agent make note of any damage as well. Both of these will help me file a claim with the shipper while I work on replacing your damaged prints. I’m not Amazon, so being able to recuperate shipping losses helps me out immensely. As with loss, I do not refund, only replace.
YOUR EXPERIENCE MATTERS
I want to ensure your products are received as intended, and I am willing to do everything on my end to make sure this happens. I am fulfilling these orders myself. There’s no third party, no fulfillment team, it’s just me. While most transactions occur without friction, I hope you’ll be willing to work with me for any that don’t go as expected.
I also recommend making an account on my site. This makes it easier to provide refunds or replacements as well as track your orders.